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The terms contained here in (the “Terms of Use”) concern access to and use of the Site. By using the Site, the User fully and completely accepts the Terms of Use.

Table of Contents

  1. Definitions
  2. Disclaimer
  3. Privacy Statement
  4. Cookie Policy
  1. Definitions

Tea Zivaorganic Unipessoal Lda. Is a private company established under Portuguese Law, based in Lisbon, Portugal and registered with the corporate number 514 968 656, trading under the trade name ”Tea Ziva”.

Site: the website and all of its sub-domains.

User: any individual visitor to the Site or recipient of specific content such as ads, e-mail or newsletters in relation to Tea Ziva.

  1. Disclaimer

The Site is subject to Portuguese law. The information on this Site is offered on an ‘as is’ basis. This means that Tea Ziva does not provide any guarantees or accept any liability regarding the accuracy or completeness of any information on the Site. Under no circumstances will Tea Ziva or its subsidiaries or affiliates be liable for any direct, incidental or consequential damages, or any claims for compensation arising from access to or use of the Site.

Under no circumstances will Tea Ziva be liable for any damage resulting from any loss resulting, directly or indirectly, from the use, function or performance of the Site, or any services in connection therewith, or any contents contained therein, unless such damage was proximately caused by the gross negligence or an intentional act of Tea Ziva and/or its employees.

The Site may feature links to other websites. If these links refer to web pages outside of the Tea Ziva domain, such web pages are not administered by Tea Ziva and Tea Ziva will not be responsible for the contents of such web pages.

By communicating with Tea Ziva through the Site, or uploading any information and/or materials to the Site, the User authorizes Tea Ziva to use this information for the purpose for which the User has made this information available to Tea Ziva. For example, if a User subscribes for the newsletter, the User accepts that it may receive correspondence from Tea Ziva.

All intellectual and other property rights, such as text, graphics, images, icons and trademarks and trade names, featured in the information and materials on the Site are owned by Tea Ziva and/or its licensors. Access to this information does not entitle the User to any rights. These materials may not be copied, distributed or used for any other purpose without the express written consent of Tea Ziva, except as otherwise allowed by law. You may not use our trademarks in connection with any product or service in any way that is likely to cause confusion.

You are fully responsible for the truthfulness, accuracy, and completeness of the information you upload, share with or send to the Site.

Tea Ziva reserves the right to modify this disclaimer from time to time. Your continued access and use of the Site after making such modifications and posting the updated disclaimer on this web page will constitute your unconditional acceptance of such modifications.

  1. Privacy Statement

Through its webshop,, Tea Zivaorganic Unipessoal Lda. will process certain personal data. We value the privacy of our customers and Users and we observe all legally required measures in processing and protecting personal data, as required by the Portuguese Law. This means that:

  • we clearly specify our purposes for the personal data that we collect in this Privacy Statement;
  • we limit our collection of personal data to only the personal data needed for legitimate business purposes;
  • we will keep the personal data no longer than strictly necessary to achieve the legitimate business purposes for which your personal data is collected;
  • we first ask for explicit permission to process your personal data in cases where your permission is required;
  • we do not intend to collect personal data from Users younger than 16 years old unless they have permission from parents or guardians. As we cannot verify if a User is older than 16 years old, we advise parents to be involved in their children’s online activities;
  • we take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf; and
  • we respect your right to inspect, correct or delete your personal data held by us.

Tea Zivaorganic Unipessoal Lda. is the party responsible for all data processing. In this Privacy Statement, we explain the type of personal data we collect and for which purposes we use the personal data we collect. We recommend that you read this Privacy Statement carefully.

This Privacy Statement was last amended on 15-09-2018.

Use of Personal Data

By accessing our Site, purchasing merchandise, signing up for our newsletter or otherwise using any services, you are providing certain data to us. This data could include personal data such as:

  • First name and last name;
  • Email address;
  • Telephone number;
  • ZIP/Postal Code;
  • Street name + number;
  • City;
  • Region;
  • Country; and
  • Payment details.

We only retain and use the personal data provided directly by you, or for which it is clear that it has been supplied to us to be processed.

Fulfilling your order

We will use your personal data when fulfilling your order. If it is necessary for proper handling, we may provide your data to third parties. (See the Section entitled, “Providing Data to Third Parties” below.)

Contact Page and Newsletter

We have a newsletter to inform those interested in our products and/or services. Each newsletter contains a link through which it is possible to unsubscribe from our newsletter. Your email address will be added to the list of subscribers only with your explicit consent.

If you send us an email, the data you provide will be retained for as long as is necessary, depending on the nature of the content of your email, to fully answer and correctly handle your email.

Providing Data to Third Parties

We may provide your data to our partners. These partners are involved in the execution of the agreement. We only work together with partners that in our opinion also carry a sound privacy statement. In the event of suspicion of fraud or misuse of the Site, we may hand over personal data to the appropriate authorities.



We take all legally required security measures to reduce the likelihood of misuse, loss, and unwanted disclosure of, and unauthorized access to, personal data.

Third-party websites

This Privacy Statement is not applicable to third-party websites connected to this Site through links. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner. We recommend you read these websites’ privacy statements before clicking on any links or making use of the websites accessed by such links.

Changes to this Privacy Statement

We reserve the right to modify this Privacy Statement. We recommend that you review this Privacy Statement regularly so that you remain informed of any modifications.

Inspection, modification or removal of your Personal Data

You can always contact us if you have any questions regarding our Privacy Statement or wish to review, modify or delete your personal data.

Tea Zivaorganic Unipessoal Lda.
Rua Actriz Palmira Bastos lote 13 7º esq
1950-003 Lisboa

  1. Cookie Policy

The Site uses cookies. ‘Cookies’ are small text files that are stored on your computer which allows us or a third-party to recognize you.

Our online shop uses cookies in order to improve the experience of the Site and to secure the Site. Furthermore, cookies help us to analyze the frequency of our webpage views and general navigation. Please note that some of these cookies are transmitted from our server to your system.

Cookies are never used to retrieve private data from your device or to detect passwords.

Session cookies, persistent cookies, and third-party cookies

In most cases, these cookies are so-called “session cookies.” Session cookies are deleted automatically from your hard-disk after visiting the Site. Other cookies remain on your computer and allow us to recognize your computer during your next visit (these are the so-called ”persistent cookies”). The persistent cookies allow us, for example, to welcome you with your username, so you do not need to retype your password and/or fill out forms with your personal information for each subsequent order that you make on the Site.

We also use third party cookies for analytical reasons and for social media. These cookies are also persistent.

We also use cookies for the following purposes:


These cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Site performance

We use cookies to optimize the performance of the Site. These functional cookies allow us to:

  • remember your language;
  • recognize you the next time you visit the Site; and
  • remember the contents of your shopping cart and login data.

You can block these cookies with your web browser. However, doing so may have a negative effect on the performance of the Site.

Google Analytics

Google places cookies on the Site as part of the Google Analytics service. We use this service for monitoring and reporting on how visitors use the Site. Google may provide this information to third parties if it is obliged to do so by law, or insofar as third parties process the information on behalf of Google. The information is transferred to and saved by Google on its servers in the United States, and is therefore beyond our control. Click here for Google’s privacy policy, which you should consult and understand prior to viewing this Site any further.

Social media

We make use of social network plug-ins. When you use a social network button on the Site, information may be directly transferred from your device to the operator of the applicable social network. We have no control over the data gathered by the plugin. If you are logged in on a social network, your use of the Site can be referenced to and known by such social network. If you interact with the plug-ins, for example by clicking “Like,” “Follow” or “Share,” or by entering a comment, such information may automatically show up in your social network profile. Even if you are not logged in on your social network account, it may be possible that the plug-ins transmit your IP address to the social network operators. Please consider this when using our services and please consult and understand each social network’s privacy policy prior to viewing this Site any further.

The right of inspection, modification or removal of your personal details

You have the right to request: (i) access to your personal data; (ii) an electronic copy of your personal data (portability); (iii) correction of your personal data if it is incomplete or inaccurate; or (iv) deletion or restriction of your personal data in certain circumstances provided by applicable law. Where we have obtained your consent for the processing of your personal data, you have the right to withdraw your consent at any time.

In the interests of preventing misuse and fraud, we may ask that you provide proper identification. If you wish to inspect personal details linked to a cookie, please make sure to include a copy of the relevant cookie. You will find the cookie in your browser settings.

The data subject has access to the following information:

  • the purposes of the processing;
  • the categories of personal data concerned;
  • the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
  • the right to lodge a complaint with a supervisory authority;
  • where the personal data are not collected from the data subject, any available information as to their source;

Data rights regarding children

Children who have obtained consent from their parent/legal guardian to use the Site have the same rights as adults over their personal data. These include the rights to access their personal data; request rectification; object to processing and having their personal data erased.

Enabling, disabling, and deleting cookies

You can always change your cookie preferences by visiting the “Cookie Settings” at the bottom of each page of our Site.

For a descriptive and up-to-date summary of every third-party accessing your web browser (through our Site or otherwise), We advise you to install a web browser plugin built for this purpose. You can also choose to have your computer notify you each time a cookie is being sent, or you can choose to turn off all cookies. This can be done in your browser settings. If you turn cookies off, you may not have access to many features that make the Site more efficient and some of our services will not function properly.


We reserve the right to modify this Cookie Policy. To stay updated on the latest changes, we recommend consulting the Cookie Policy regularly.


This cookie policy was last amended on 15-09-2018.



Tea Zivaorganic Unipessoal Lda.
Rua Actriz Palmira Bastos lote 13 7esq
1950-003 Lisboa